客戶方案專員 Customer Solutions Specialist

薪酬範圍：HK$23,000 – HK$36,000 + 績效獎金 + 專業發展津貼

你喜歡與人溝通並解決問題？希望成為別人生活中的重要支援者？

我們誠邀你加入我們團隊，擔任 客戶方案專員，協助客戶制定個人化方案，應對不同人生階段的挑戰，提升生活質素與信心。

Do you enjoy engaging with people and solving real-life challenges?

Join us as a Customer Solution Specialist to help individuals and families design personalised support strategies across life stages, empowering them to thrive with confidence.

主要職責 / Key Responsibilities

• 聆聽客戶需要，協助分析生活挑戰與未來計劃

• 提供清晰、有系統的個人建議與生活規劃方案

• 建立長期信任關係，保持客戶資料與進度更新

• 支援團隊推廣活動、簡報及日常營運工作

• 協助製作專屬建議方案與文件整理

• Listen to client needs and assess their life goals or challenges

• Offer structured, personalised planning suggestions

• Build long-term trust and maintain client records

• Support campaigns, briefings, and team collaboration tasks

• Assist with preparing tailored recommendations and documentation
 

我們正在尋找的人才 / We’re Looking For

• 具親和力，擅於理解並與人溝通

• 有組織、具責任心，能獨立處理多項工作

• 歡迎無經驗人士，提供完整在職培訓

• 操流利廣東話，必須能說普通話，具基本英文書寫能力更佳

• 有熱誠與長遠職涯規劃目標

• Friendly and empathetic communicator

• Well-organised, responsible, and capable of multitasking independently

• No experience required – full training provided

• Fluent in Cantonese; Mandarin is a MUST; Basic written English is helpful

• Passionate about personal development and long-term growth
 

我們提供 / What We Offer

• 穩定底薪 + 彈性績效獎金制度

• 完整在職訓練、一對一導師制度及持續支援

• 清晰發展階梯及晉升制度

• 彈性工作時間（按表現而定）

• 友善互助的團隊文化與舒適辦公環境（提供免費飲品）

• Stable base salary + performance incentives

• Full onboarding, personal mentorship, and career support

• Clear advancement paths and internal promotion system

• Flexible work schedule with hybrid options

• Positive and supportive team culture with drinks
 

職位詳情 / Position Details

• 職位類型：全職 / 兼職 / 見習顧問

• Job Types: Full-time / Part-time / Trainee

• 薪酬範圍：每月HK$23,000 – HK$36,000 + 表現獎金

• Salary Range: HK$23,000 – HK$36,000 per month + performance bonus

• 學歷要求：專上文憑 / 副學士或以上

• Education Requirement: Higher Diploma / Associate Degree or above

• 工作地點：荃灣 Tsuen Wan, 香港 Hong Kong

• Work Location: Tsuen Wan, Hong Kong

• 簽證要求：必須持有合法工作資格

• Work Eligibility: Must be legally authorised to work in Hong Kong