Business Compliance and Operational Risk Manager (BRCM)

Job No.: 499614
Employment Type: Full time
Departments: Personal Banking Risk And Integrated Management Department
Job Functions: Risk Management, Credit Risk Management

Responsibilities

• Regional Oversight & Framework Management:
  • Coordinate and monitor the overall compliance and operational risk for the Southeast Asia (SEA) market.
  • Enhance local internal control capabilities and supervise the consistent application of operational risk management tools and methodologies.
  • Oversee the timely implementation of audit rectification measures and track their effectiveness.
  • Collaborate with regional business lines to harmonize approval processes and ensure consistent policy application.
• Risk Identification & Mitigation:
  • Conduct site visits to SEA markets to assess local execution of policies, identify potential risks, and provide actionable recommendations.
  • Utilize data analysis and thematic reviews to proactively identify emerging risk areas and trends.
  • Lead and coordinate routine control assurance reviews and comprehensive monitoring of personal banking business activities.
  • Manage the operational compliance risk management lifecycle, including:
    • Providing expert consultation on operational manuals and product due diligence.
    • Performing gap analysis of internal processes against external regulations.
    • Guiding the follow-up and implementation of remedial and mitigation measures for identified risk and incidents.
    • Overseeing incident reporting processes and ensuring appropriate escalation.
    • Implementing and refining operational risk management tools.
    • Conducting thorough risk assessments for business outsourcing and insourcing arrangements.

Requirements:

• Degree or above with major in Business, Accounting, Finance, Marketing, Law, or related disciplines.
• Minimum of 3 years of solid experience in Compliance, Audit, or Operational Risk roles, specifically within the Financial Services or Banking industry.
• Sound understanding of banking and financial operations, products, and applicable regulatory requirements.
• Proven ability to manage multiple tasks independently, meet tight deadlines, and perform effectively under pressure.
• Strong logical, analytical, and problem-solving skills with a keen intellectual curiosity and attention to detail.
• A flexible, proactive self-starter with the ability to effectively evaluate, prioritize, and manage risks.
• Excellent interpersonal and communication skills, with a strong command of both spoken and written English and Chinese (Mandarin and Cantonese).
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Working knowledge of data analysis tools or programming languages such as VBA, SAS, or Python is a plus.