Senior Product Owner - Hang Seng Insurance

Insurance  

Hang Seng Bank was one of Hong Kong's bancassurance pioneers with insurance business footprint started since 1965. Over the years, Hang Seng Bank has been committed to serve its customers by providing full spectrum of insurance products including Life Insurance manufacturing, distribution of General Insurance and Medical products, and MPF business.

Insurance is a fast-growing business and is one of the key drivers of Hang Seng Bank. As a well-established insurance entity, we take care of every need of our customers with an optimized service excellence through the Bank’s retail and commercial network, with a dedicated team of professionals in place.

We are currently seeking a high caliber professional to join our department as Senior Product Owner.

Principal Responsibilities

• As Agile Product Owner to distil overall product strategy and roadmap and turn it into action for the Agile Team, ensuring customers' needs are accurately represented to the team
• To work within an Agile team consisting of a Scrum Master, Engineers, Analysts and other roles as required to deliver the backlog of the Team
• To act as an escalation point for delivery blockers, dependencies or other issues impacting the team or a particular story. Require exceptional decision making, influencing, communication and collaboration skills in order to role model agile delivery practices
• Own succinct and clearly written user stories and epics, ensuring the scope, acceptance criteria, definition of ready is met & definition of done is clearly articulated, aligned to achieving key objectives and results
• Accountable for the outcomes of the activity undertaken by the Agile Team including accepting work as complete and effective
• Accountable for preparing and delivering updates and key messages for Platform and executive stakeholders (globally, regionally and in-market) at executive level forums to secure required buy-in to enable delivery
• Accountable for engaging internal and external functions as required by specific delivery needs potentially including: Regulatory Authorities, Service Delivery Functions, Service Providers and Vendors
• Accountable for ensuring adherence to approved budgets within the Agile Team. All activities must be conducted in accordance with Group standards, policy and procedures
• Alongside the Scrum Master and Agile coach, ensure good working practices across the team, including ensuring Agile ways of operating

Requirements

• University degree in Business Administration, Insurance, Information System or related discipline
• Minimum 5 years' experience in Insurance project management, product development or related field
• Excellent analytical and facilitation skills to ensure business needs and effective solutions are quickly and clearly defined 
• Exceptional and demonstrable knowledge of Agile ways of working
• Excellent organizational and planning skills with knowledge on when and how to re-prioritize, or escalate as required
• Ability to operate across boundaries of business and technology organizations with excellent breadth of understanding across technology and risk management 
• Proven experience of creating content for, and presenting at meetings to influence executive stakeholders

Candidate with less experience will be considered as Product Owner.