Assistant Executive Housekeeper

Job Summary  
The Assistant Executive Housekeeper supports the Executive Housekeeper in overseeing the housekeeping department to ensure exceptional cleanliness, safety, and guest satisfaction in all areas of the facility. This role involves managing daily operations, supervising staff, maintaining inventory, and ensuring compliance with organizational standards and regulations.

Key Responsibilities  

• Assist in planning, organizing, and directing housekeeping operations to maintain high standards of cleanliness and presentation in guest rooms, public areas, and back-of-house spaces.  
• Supervise, train, and mentor housekeeping staff, including scheduling shifts, assigning duties, and conducting performance reviews. Provide guidance to ensure consistent service quality. 
• Conduct regular inspections of rooms and facilities to ensure compliance with cleanliness, hygiene, and brand standards. Address and resolve any issues promptly.
• Monitor and manage inventory levels of cleaning supplies, linens, and guest amenities, ensuring cost-effective usage and timely reordering.  
• Handle guest requests, complaints, or special requirements professionally, ensuring a positive experience and prompt resolution.  
• Enforce safety, sanitation, and operational policies, ensuring adherence to health regulations and company standards. 
• Collaborate with other departments to facilitate smooth operations and address maintenance issues.  
• Develop and deliver training programs for housekeeping staff on cleaning techniques, safety procedures, and guest service protocols.  
• Assist with preparing budgets, maintaining records (e.g., room statuses, staff attendance), and generating reports for management.  

Qualifications and Skills  

• Diploma or higher in hospitality management, housekeeping, or a related field is preferred.
• 3-5 years of experience in housekeeping, with at least 1-2 years in a supervisory or leadership role within a hospitality or similar setting.  
• Strong leadership and team management capabilities.  
• Exceptional organizational and multitasking skills.  
• Excellent communication and interpersonal abilities.  
• High attention to detail and commitment to quality.  
• Basic proficiency in computer applications (e.g., Microsoft Office, property management systems, or scheduling software).