Front Services Representative (Full-time / Part-time)

Hong Kong Parkview

Hong Kong is inviting high calibre applicants for the following positions:-

Front Services Representative (Full-time / Part-time)

Responsibilities:

• To provide a full range of personalized front desk services at the reception including check-in, check-out, answering inquires, promoting in-house events handling, baggage and mail delivery to guests.
• To be responsible for handling guest services, acting as an information centre and resolving guest problems whenever possible. Coordinate with other departments as required.
• To prepare and maintain records pertinent to the guests staying in the serviced apartment and ensure that all guests receive prompt, efficient and friendly service.

Requirements:

• Bachelor degree, higher diploma or diploma holder in Hospitality Management or related discipline.
• Candidates with guest relation experience in upscale or 5-star hotel / service apartment / clubhouse are preferable.
• Neat and well-groomed appearance.
• Customer focused with a pleasant, positive and outgoing personality.
• Good communication skills in English and Chinese, preferably Mandarin also
• Able to work independently and willing to handle overnight and other shift duties.
• Immediate available is a definite advantage.

What We Offer:

• 5-day work week
• Attendance bonus
• Room sales incentive
• Overnight allowance
• Medical plans
• Birthday leave
• Year-end double pay
• Duty meals
• Free parking
• Free shuttle bus to and from Central, Admiralty, and Aberdeen; to Causeway Bay and Wanchai