Job Summary:
The role manages deposit and payment products. Responsibilities include product management, market research, analyzing customer needs, coordinating with cross-functional teams, and supporting product and campaign launches. The role assists Head of Deposits & Payments in maximizing product performance in terms of revenue and enhancing customer experience while ensuring compliance with regulatory standards.
What you will be doing:
- Lead the development and management of the bank's deposit product portfolio.
- Manage deposits and payments campaigns end-to-end.
- Conduct comprehensive market research to identify customer needs and preferences.
- Implement deposit solutions to enhance product offerings.
- Execute competitive pricing strategies for deposit & payment products well.
- Collaborate with marketing, sales channels, compliance, and operations teams to ensure successful product launches.
- Monitor product performance and implement improvements based on analytics.
- Lead deposit product procedures and governance related projects.
- Mentor and guide junior team members in product development processes.
- Drive initiatives to enhance customer experience and satisfaction.
What we are looking for:
- University graduate
- Minimum 5 years of relevant experience in banking or financial industry, preferably retail assets or liabilities products; and
- Minimum 2 years in product campaign and payment projects
- Strong financial acumen and experience in P & L management
- Strong analytical, data analysis and problem-solving skills
- Excellent communication skills
- Self-motivated and be able to work under pressure
- Proficient in Microsoft Excel, Word and PowerPoint
- Candidate with more experience might be considered as VP