刊登於 8日前
AVP, Branch Network Office
OCBC Bank (Hong Kong) Limited
What you will be doing:
What we are looking for:
- Lead and contribute to projects for Improving branch operation efficiency via centralization, automation and process simplification
- Support branches in various daily operational and administration matters.
- Prepare and conduct operational training for branch operation staff.
- Oversight on branch operation quality and control.
- Review and comment procedure manual to align with the operational workflow.
- Involve branch network planning and co-ordinate with stakeholders for branch modernization projects such as Branch Open/Closure
- Work with Human Resources Division on branch staffing matters such as resources planning, inter- branch staff transfer.
- Manage Branch Mystery Shopper Program.
What we are looking for:
- Degree holder or related discipline
- Minimum 5 years retail banking experience with good knowledge on branch operations.
- Proficient in both written & spoken Chinese & English
- Mature, proactive and able to work independently
- Strong analytical, presentation and problem solving skills
- Proficient in MS office applications including Excel, Word and PowerPoint
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