Responsibilities:
- Act as a Brand Ambassador to deliver excellent customer service and build long-term client relationship
- Consistently uphold our cultural ethos and deliver service excellence for the purpose of exceeding sale objectives
- Lead, coach, and develop a team of sales associates to meet or exceed sales targets
- Ensure the sales floor is visually appealing and merchandised according to Ralph Lauren brand standards
- Resolve customer concerns and escalated issues promptly and professionally
- Collaborate with store management to execute sales strategies and promotions
- Support inventory management, including receiving shipments and conducting regular stock counts
- Ensure compliance with company policies and procedures
Requirements:
- Minimum 3 years of retail supervisory experience, with at least 1 year within a high volume luxury retail environment
- Passionate in fashion and able to deliver high-standard service to our customers
- Excellent in interpersonal and customer service skills with energetic, pleasant and outgoing personality
- Strong leadership skills with the ability to inspire and develop talent
- Proven track record of meeting or exceeding sales targets
- Strong communication and inter-personal skills
- Enthusiasm and ability to build and maintain an environment which projects a high level of taste and sophistication consistent with RL’s lifestyle philosophy
- Positive attitudes and passionate in developing a career in retail industry
We offer:
- Attractive salary package with double pay, monthly commission and incentive
- 8 rest days per month plus 17 public holidays per year
- 15 - 17 days annual leave (12-14 days annual leaves + 3 days special leaves)
- Full paid marriage leave, maternity or paternity leave
- Medical & Life Insurance, Dental benefits
- Comprehensive training and good career development opportunities
- Employee purchase discount
We offer attractive remuneration package to the right candidate. Interested parties please send your resume with current and expected salary.
Data collected would be used for recruitment purpose only. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed after 12 months.
Ralph Lauren is an equal opportunity employer. Personal data provided will only be used for purpose of recruitment and selection.