Relationship Manager, Business Banking

Relationship Manager

Commercial Banking - Business Banking

Hang Seng’s Commercial Banking (CMB) business provides customized one-stop financial solutions to our corporate customers, from prime small and medium-sized businesses to publicly listed companies. 

For customers conducting business locally or around the world, we offer a comprehensive range of services including corporate lending, trade and receivables finance, structured loan, cash management, investment, treasury services, insurance and e-Banking services.  As a reliable financial partner, we attend to the specific business needs of our customers and provide efficient tailor-made banking solutions through our relationship managers and dedicated specialists.

We are currently seeking a high caliber professional to join our department as Relationship Manager.

Principal responsibilities

• Develop, manage and monitor a portfolio of SME customers by extending appropriate commercial banking facilities
• Meet or exceed the AOP business target with careful operating expense and credit risk management
• Maintain close business relationship with customers, and acquire new relationships through key customers and strategic partners
• Provide guidance, coaching and support for junior members in the team
• Monitor the quality of loan book of his/her portfolio and ensure all relevant control measures are undertaken to minimize the risk exposure and to support total quality management

Requirements

• University degree in Banking, Business Management, Finance and Credit related discipline
• 5 years of sales and marketing experience in commercial lending in SME business preferred
• Passes in the Insurance Intermediaries Qualifying Examinations and fulfillment of the competency requirements to carry out regulated activities as defined under the Securities and Futures Ordinance
• Strong self-motivation, with the ability to work independently
• Strong sales and customer orientation, with excellent analytical skill
• Ability to communicate effectively and create connection with others
• Proficiency in both English and Chinese, fluency in Putonghua an advantage
• High level of customer centricity mindset with dedication to deliver exceptional quality services for customers
• (Candidate with less experience will be considered as Assistant Relationship Manager)