Recruitment Day:
- Date: 8 Mar 2025 (Saturday)
- Time: 2:00pm – 5:00pm
- Venue: Hang Seng Bank – 15/F, Head Office Branch, 83 Des Voeux Road Central, Central
- Attractive basic salary
- Healthcare insurance coverage including yourself and your family.
- Retirement benefit scheme with employer’s contribution
- Employee Share Purchase Plan
- Work-life balance: 18-30 days paid annual leave plus other categories of leave entitlements e.g. birthday, marriage, maternity and paternity, study, volunteer work.
- Preferential interest rate for staff housing loan of up to 100% of property valuation or purchase price
- Recognizable corporate training and development program
- Progressive career advancement opportunities
Principal responsibilities
- Provide quality customer service to our retail customers in branch network
- Proactively identify customer needs and offer appropriate banking services and solutions
- Participate in promotional campaigns to acquire new business and strengthen customer loyalty
- Maintain awareness of operational risks and adhere to relevant policies and guidelines
Requirements
- University degree / Associate degree holders; or HKCEE / HKDSE holders plus relevant working experience. Candidate with less experience or fresh graduate are also welcome.
- Relevant professional qualification in insurance and investment is an advantage
- Strong service and sales orientation, self-motivated with good communication skills
- Proficiency in both English and Chinese, with proficiency in Putonghua an advantage
- High level of customer centricity mindset with dedication to deliver exceptional quality services for customers
- Ability to manage complex interactions effectively
- Shown strong situation awareness, strong desire to learn and able to work in Agile environment
Work location will be subject to change and to be decided by Line Management upon joining