Manager, Operations Support (Account Opening)

Reporting to the Team Head of Operations Support, you will be responsible for monitoring and supervision to service of Customer Due Diligence & Account Opening.

Responsibilities:

• Process the account opening applications compliant with internal policies and local regulatory requirements
• Conduct KYC (Know Your Client) /CDD (Customer Due Diligence) / AML (Anti-Money Laundering) review on new client relationships
• Perform checker role for account opening customer system data input
• Oversee a sub-team responsible for daily account opening operations
• Assist with ad hoc projects as assigned
• Perform back-up function to Operations Support teams

To meet the challenge, you should have the following qualifications and attributes:

• Degree holder or above
• At least 5 years banking experience with 2 years supervisory level, preferably in operations with emphasis on centralized processing and management function. Experience in Branch operations is an advantage
• Knowledge of banking operatioins procedures, general banking products & facilities and customer requirements
• Experience in handling sensitive information and knowledge of KYC/CDD/AML requirements
• Able to work independent and under pressure
• Good communication and interpersonal skills
• Self-motivated with analytical mind