Branch - Customer Services Officer/ Customer Services Representative (Teller)

The Bank of East Asia, Limited

Job Responsibilities

  • Provide high quality and customer-friendly counter services to customers
  • Handle daily financial transactions and customers' enquiries
  • Refer Customers to respective colleagues in satisfying customer’s other financial needs 
  • Provide excellent service in handling customer issues and enquiries in a timely, problem-free and responsive manner
  • Comply with all applicable regulations, rules, codes, guidelines and standards set by regulators and the Bank, and carry out duties with high integrity; and
  • Adhere to all established risk control guidelines, procedures and measures to identify, assess, report, mitigate and monitor the risks involved in the day-to-day work

Requirements

  • Attained Level 2/Grade E or above in 5 subjects in HKCEE / HKDSE including Chinese, English and Mathematics, equivalent or above
  • Strong desire to develop career in banking industry
  • Customer-oriented, independent, pro-active, and presentable
  • Strong commitment and good communication skills
  • Basic PC knowledge
  • Good command of both spoken and written English and Chinese
  • Work location: Branch placement will be subject to hiring team's final decision

(Candidate with less / without relevant working experience will be considered for the position of Customer Services Representative)

(Candidate can choose to work for 4 days from Monday to Friday with fringe benefits)

更多工作資料
薪酬 薪金面議
待遇
  • 五天工作週
  • 長短週
  • 生日假
  • 豐厚薪酬
  • 膳食津貼
  • 醫療計劃
  • 加班津貼
  • 社交/休閒及運動設施
工種
  • 銀行 ‧ 金融服務 - 顧客服務 · 關係管理
  • 銀行 ‧ 金融服務 - 零售銀行服務
僱用形式
  • 全職
  • 長期
教育程度
  • 學士
  • 副學士或高級文憑
  • 文憑或相等程度
  • 中五至中七或DSE

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