Distribution Insights & Transformation Director

An opportunity to join Manulife’s Asia Regional Distribution team, playing a critical role in shaping and executing the overall strategy within a fit-for-purpose governance framework. This is an exciting opportunity to shape the future of Manulife’s Asia distribution – by continuously generating performance insights and leveraging them to drive transformative changes required in the short- to medium-term as well as the game-changers required to build longer-term competitive advantage. This role is not simply about putting dashboards, strategies and plans on pages – rather it encompasses both the strategic thinking around performance levers as the leveraging of pragmatic approach to planning how to capture value in the short-term. Working closely with Asia Distribution leadership, , there is large scope for impact and driving massive change!

Position Responsibilities:

• Have a dual responsibility of driving insights generation while taking part in strategic transformation initiatives
• On the insights parts – this will mean:

-Owning the execution of several key performance management processes, ensuring that the distribution performance narrative is well understood across key leadership forums.

-Owning the design and roll-out of strategic insights generation initiatives, identifying focus areas, acquiring data, and extracting insights which can then be shared across markets to help drive performance.

• On the transformation part – this will mean:

-Taking part to the design and roll-out of strategic initiatives across markets – which will combine current state analysis, problem solving, solution planning, execution orchestration and change management

-Continuously identify and address opportunities to develop our business across core strategic themes

-Develop communities of practice across core strategic themes - coach practitioners and ensure that best practices are identified and synergized across markets

• Develop and maintain strong relationships with stakeholders across the organization to ensure effective end-to-end delivery

Required Qualifications:

• Experience in performance management and analysis roles – with an ability to rapidly and confidently acquire data, analyse it and extract key insights for associated decisioning
• Experience in having conceived and executed on transformation end-to-end to create tangible value. Familiarity with an agile organizational model is essential
• Autonomous Operation: Ability to drive broad priorities independently with minimal guidance from senior leadership
• A strong understanding of where and how value is created. We are obsessed about impact, not the plans themselves!
• High Intellectual Curiosity: Have an insatiable curiosity to learn and a proactive approach to leaning in on new opportunities, even those outside their comfort zone
• Strategic Agility: Sees ahead clearly and can anticipate future consequences and trends accurately; can articulately paint credible pictures and visions of possibilities and likelihoods
• Results Orientation: Delivers beyond expectations and sets new and stretching goals for him/herself. S/he will have a deep understanding of operational and process improvements that impact quality and execution and deliver continuous improvement
• Process Management: Can identify and articulate the processes necessary to get things down efficiently and effectively
• Planning & Priority Setting: Demonstrate an ability to set objectives and goals and organize work appropriately to meet and exceed goals
• Problem Solving & Decision Quality: Able to use rigorous logic, and a highly structured approach and methods to solve problems with effective solutions
• Organizational Savvy: Able to build constructive and effective relationships and use them to maneuver through complex situations
• Influencing & Negotiation: Can present ideas and directions that lead others to action – internally (within the team, stakeholders within region and markets), and externally
• Risk Management: Ability to think ahead and catch problems before they arise
• Ambidextrous: Able to work on multiple key efforts simultaneously, welcoming ambiguity and regular change
• An articulate and top-down communicator

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.