Centre Officer - Branch Distribution & Services

The Bank of East Asia, Limited

Responsibilities

  • Assist Centre Operations Services Manager to implement business strategies in driving corporate and personal deposit & business growth of the business centre
  • Assist Centre Operations Services Manager in handling customer’s complaints
  • Provide excellent service in handling customer issues and enquiries in a timely, problem-free and responsive manner
  • Review, process and approve all corporate and personal account opening on a timely basis
  • Perform the Customer Due Diligence during the account opening process and ensure compliance on the on-going requirements of “Know Your Customer”
  • Comply with all applicable policies, rules, guidelines and regulations prescribed by regulators as well as by the Bank, and ensure all branch staff strictly comply with the same
  • Provide coaching to new joined Business Development Team from operation perspective
     


Requirements

  • Level 2/Attained/Grade E or above of 5 subjects in HKCEE/HKDSE including Chinese, English and Mathematics;
  • Pass the Insurance Intermediaries Qualifying Exam (Paper 1, 2, 3 or equivalent)
  • Minimum of 3 years’ experience in banking sector which at least 2 years working experience as teller / clerk at branch;
  • Sound knowledge in branch operations, products and services;
  • Relevant HKIB qualification is an advantage
  • HKIB Certified Bankers preferred
  • Good understanding of relevant branch policies, procedures, practices, rules and compliance requirements;
  • Good command of both spoken and written English and Chinese
更多工作資料
薪酬 薪金面議
待遇
  • 五天工作週
  • 生日假
  • 牙科計劃
  • 保險計劃
  • 膳食津貼
  • 醫療計劃
工種
  • 銀行 ‧ 金融服務 - 投資服務
  • 銀行 ‧ 金融服務 - 訂單處理 · 運作 · 結算
  • 銀行 ‧ 金融服務 - 一般 · 其他
僱用形式
  • 全職
  • 長期
教育程度
  • 副學士或高級文憑
  • 文憑或相等程度
  • 中五至中七或DSE

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