Responsibilities
- This incumbent will be a team member of Training & Development Department
- Assist Section Head to design, develop and deliver training solutions, particularly on Leadership & Management and Customer Services
- Identify training needs, and continuously review/evaluate effectiveness of training solutions/ methodologies
- Assist Section Head to design & develop learning courses/initiatives to promote a sound bank culture
- Source, manage and coordinate with external consultants on the design and delivery of training solutions to meet business needs
- Provide support to onboarding trainees programs and other training related projects
Requirements
- University degree in any discipline or equivalent professional qualification
- A minimum of 5-8 years' relevant training experience, training experience in leadership & management, experience in banking or financial industry will be an advantage. Relevant training and qualification from HKIB would also be avantageous
- Solid knowledge and experience in all aspect of learning and development including training needs analysis, course design, delivery and evaluation of course effectiveness
- Proactive, innovative and strong customer oriented mindset, able to work under pressure
- Good interpersonal skills and facilitation skills
- Good command of both spoken and written English and Chinese, fluent in Putonghua is preferable
Candidate with more experience can be considered for Senior Training Manager.