Head of Retail Banking

Job Summary

This role demands a combination of leadership, strategic thinking, and a strong background in wealth management, ensuring the department meets client needs effectively while achieving business objectives.

Description

1.Strategic Leadership

• Develop and implement the overall strategy for the wealth – retail division, aligning with the bank’s goals.
• Lead the department in achieving financial targets and enhancing profitability
• Foster a collaborative and performance-driven culture within the department
• Oversee the development and maintenance of strong relationships with high-net-worth clients
• Ensure exceptional customer service and a positive client experience across all interactions.

2. Product Development and Marketing

• Lead the design and launch of new investment products, insurance solutions, and financial services
• Assess market trends and client needs to innovate and enhance product offerings
• Collaborate with the marketing team to create targeted campaigns for wealth management services
• Identify and pursue new business opportunities to expand the client base and market presence

3.Investment Strategy Oversight

• Guide investment strategies based on market analysis and client objectives.   
• Monitor portfolio performance and adjust strategies as necessary to meet client goals

4.Risk Management and Compliance

• Ensure all wealth management activities comply with regulatory standards and internal policies.
• Assess and mitigate risks associated with investment and insurance products

5.Performance Analysis

• Analyze financial performance metrics and client feedback to drive continuous improvement. 
• Work closely with retail product, investment, and insurance teams to provide integrated services to clients.
• Enhance the overall customer experience by ensuring seamless service delivery across departments-Promote professional development opportunities within the team.

Requirements

• Educational Background: Bachelor’s degree in Finance, Business Administration, Economics, or a related field
• Minimum of 10 years of experience in wealth management, retail banking, or related financial services
• In-depth understanding of investment products, insurance solutions, and financial markets.   Familiarity with regulatory compliance and risk management practices in wealth management
• Demonstrated ability to lead and develop high-performing teams.
• Strong interpersonal and communication skills to effectively engage with clients and stakeholders
• Proficient in financial analysis and investment strategy development.
• Ability to interpret market trends and make data-driven decisions
• Proven ability to develop and execute strategic plans that drive growth and profitability
• Experience in developing and implementing marketing strategies for wealth management services.