RESTAURANT SERVER / 侍應

ROLE:

Step into the role of a Restaurant Server at Black Sheep, where you contribute to crafting memorable dining experiences for each of our guests. In our world, every dish tells a story, and you play a crucial role in bringing those stories to life. Be part of our team and experience a welcoming atmosphere where excellence, warmth, and exceptional service come together for an incredible dining experience.

RESPONSIBILITIES:

• Create positive and memorable guest experiences by delivering a high level of service.
• Engage guests to understand their needs, exceed expectations and create Champions. 
• Develop an in-depth understanding of the restaurant story, menus and drinks lists.
• Take full responsibility for section management and table maintenance.
• Seek opportunities to upsell to guests and drive sales by providing knowledgeable and attentive service. 
• Ensure all stations/ operational areas are clean, orderly and replenished.
• Ensure all napkins are prepared and glassware, cutlery/ crockery are polished and ready for service. 
• Champion cleanliness and hygiene standards in the restaurant, following sanitisation protocols. 
• Partake in ongoing on-the-job training to improve personal and team performance.
• Engage with daily team briefings, arriving dressed, motivated and ready for the shift ahead. 
• Take a keen interest in food, wine, the hospitality industry and events across the Black Sheep community. 
• Nurture a positive working environment, building strong relationships with teammates.
• Good command of spoken and written English, Cantonese and Mandarin
• More experience will be considered as Restaurant Captain 

ARE YOU A BLACK SHEEP?

• You put community first and are committed to serving and supporting the individuals in that community.
• You have big hopes, big dreams and big aspirations.
• You are uncompromising in your pursuit of excellence.
• You choose optimism and to play with joy.
• You understand that risks are opportunities, and you are not afraid to take them.
• You operate with integrity, choosing to do the right thing, not the easy thing, every step of the way.

Interested parties please click 立即申請 to apply job.

工作職責: 

• 為客人提供一流的服務，藉此營造難忘的餐饗體驗。
• 了解客人所需並提供超乎想像的服務水準。
• 深入認識餐廳的故事、菜單及飲品選項。
• 負責處理所分配之用餐區內的大小事務、擺設及收拾餐桌。
• 時刻留意客人所需，提供專業意見，適當地推薦客人追加菜式或飲品。
• 主動跟進營業時間開始、落場時間，以及營業時間結束後之注意事項。
• 確保餐廳所有區域整齊、清潔且物質充足。
• 確保所有餐巾、餐具、玻璃器皿、陶器已準備好供客人使用。
• 確保餐廳符合衛生清潔標準。
• 持續參與在職培訓以提高個人及團隊表現。
• 穿整齊制服並積極參與每日團隊簡報，為工作做好準備。
• 對美酒佳餚、服務業及Black Sheep Restaurants的活動抱有濃厚的興趣。
• 營造積極正面的工作環境，保持團隊士氣。
• 良好粵語及英語、普通話。
• 較多經驗者會被考慮為餐廳部長。

你有 BLACK SHEEP 精神嗎？

• 你會以社群為先，用心為每一位社群成員服務，並全力給予支援。
• 你擁有遠大的理想、夢想與抱負。
• 你追求卓越，永不妥協。
• 你正面樂觀，懂得樂在其中。
• 你相信可以轉危為機，勇於應變。
• 你正直誠實，永遠選擇做對的事，不會只顧捨難取易。

有意者請按立即申請申請