Spa Executive (5 days work)

The Spa Executive is responsible for providing front desk service of the Spa Center to the Members.

Job Description

• Ensure a warm, friendly and professional welcome to all Members visiting the Spa
• Handle telephone enquiries with professional telephone manner
• Upgrade treatment bookings, organize schedule and maximize the productivity of each therapist and treatment room
• Take a proactive approach to retail sales within the reception area by offering advice to Members and Guests
• Responsible for all Member accounts for services and treatments carried out
• Ensure that accurate and correct payment is received
• Complete the daily opening and closing procedures professionally and accurately

Qualifications & Skills

• Form 5 education level or above
• 2 years relevant experience at luxury hotels or spas
• Good spoken English
• Excellent customer service skills

Working Location: Tai Tam (Transportation allowance applies)