Customer Service Officer 電話服務主任 / Assistant Customer Services Officer 電話客戶服務助理

Job Description工作範圍

·         Handle customer enquiry and promote company product and service

·         處理客戶電話查詢, 及介紹公司產品服務

·         Handle and support administrative work including data entry, filing, etc.

·         處理及支援一般文書工作包括資料輸入、存檔等

·         Handle ad hoc assignments as required

·         處理部門主管委派的工作

Requirements入職要求  

·         Customer Services relevant experiences is preferred

·         客戶服務工作的相關經驗為佳

·         Proficiency in both Chinese (Cantonese & Mandarin) and English

·         良好中文(廣東話及普通話)及英文

·         Excellent interpersonal and communication skills, enthusiastic, self-motivated, able to work independently

·         具良好溝通能力、客戶服務技巧，積極主動，能獨立工作

·         Proficient in PC Skills including MS Word, Excel and Chinese Word processing (MUST)

·         必須熟悉電腦操作(MS Word, Excel)及中文打字 (倉頡/速成)

·         Immediate availability is preferred

·         能即時上班者優先考慮

·         Candidates with less experience will be considered as Assistant Customer Services Officer

·        經驗不拘，較少者則會考慮為客戶服務助理

·        On the job training is provided

·        提供在職培訓