Guest Service Assistant

Job Responsibilities:

• Responsible and familiar with front desk duties including greeting customers, handling customers’ enquiries
• Patient registration with good customer service skills
• Complaints handling and records keeping
• Maintain cleanliness and appearance of the centre’s reception and other related areas;
• Work closely together with colleagues to ensure the best experience for patients at all times;
• Other ad hoc tasks as assigned by the Supervisor.

Job Requirements:

• DSE Graduate or above;
• Minimum 1 year experience in customer service;
• Good communication skills and work attitude; punctual, polite, and responsible;
• Basic computer skills, familiar with both Chinese and English input methods;
• Good command in Cantonese, English, and Mandarin;
• On-the-job training will be provided.

**8am – 7pm (10 working hours with 1 hour meal break included)

**5 Days per week (Mon – Sat)