Barber Concierge

Mandarin Oriental, Hong Kong is looking for a Barber Concierge to join our The Mandarin Barber Shop team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

About the job

Based at the Mandarin Oriental, Hong Kong within The Mandarin Barber Shop in Hong Kong, the Barber Concierge is responsible for, but not limited to explaining services to guests, booking barber treatments, checking in and checking out all guests in a professional manner and any POS sales including retail.  The Barber Concierge reports to the Mandarin Salon and Barber Manager.

As Barber Concierge, you will be responsible for the following duties:

• Handle Barber Shop reservations and enquiries
• Provide service and product recommendations
• Perform cashier duties at the reception
• Responsible for Barber Shop reception operation, handle opening and closing
• Handle reports and administration duties
• Keep work area clean and neat at all times.

As Barber Concierge, we expect from you:

• Minimum 3 years’ experience of the same capacity in international 5-star luxury hotels
• With hotel service experience is preferred
• Conversational in English and Cantonese, knowledge of Mandarin will be an advantage 
• Good communication skills
• Willing to work for shift duties .

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Health & Colleague Wellness. Finding the right worklife balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

We’re Fans. Are you?