Hotel Supervisor (HK22-24K)

Responsibilities:

• Team Leadership & Training: Assign daily shift tasks, conduct staff training, monitor worker productivity, and support team members during busy periods.
• Guest Relations & Problem-Solving: Greet guests, handle escalations or complaints promptly, and ensure special requests are met.
• Operational Oversight: Inspect rooms, public areas, and equipment for cleanliness and maintenance; manage shift handovers and daily reports.
• Administrative & Financial Support: Assist with cash drawers, billing accuracy, inventory/supplies, and compiling department statistics.
• Provide on job training to new front line staff.

Requirements:

• Education: A diploma, associate degree, or bachelor's degree in hospitality management, business administration, with solid experience, minimum 3 years of hands-on experience in a hotel or hospitality department.
• Knowledge of Opera / Opera Cloud system is preferrable.
• Fluent in English and Mandarin, knowledge of other languages is an advantage
• Willing to work shifts, weekends, and public holidays
• Six days work
• According to duty roster work to same hotel group located at Tin Hau and Sai Ying Pun.

We will offer attractive compensation package & good prospects to the right candidate. Please send application enclosing resume stating career and salary history, expected salary and date of availability to email 立即申請 or Tel: 2763 8098 Ms. Lau/2763 8099 Mr. Lee