Handle auto loan application and conduct phone verification with customers to fulfil credit assessment requirements, Know Your Customer (KYC) and Customer Due Diligence (CDD) for new account opening.
Handle telephone enquiries from customers / car dealers
Input data of loan applications, customer’s demographic information for data checking and verification by Credit Reviewer.
Perform User Acceptance Test for system enhancement
Handle ad hoc assignments when required
Tertiary education or University Graduate
1-2 years relevant banking experience in finance sector
Experience in customer services
Good communication, telephone manner, interpersonal skill and common sense