Senior Officer to Manager, Operation Policy Development Section

Job Responsibilities:

• Review, revise and give comments on operations procedure manuals. Follow up manual preparation status.

• Design and perform on-site and off-site inspection programs to ensure the adherence to internal and external procedures and guidelines.

• Manage and monitor the operational activities of operations departments and branches to ensure smooth operation processes and adequate controls are in place.

• Develop assessment indicators for branch operational management, conduct regular evaluation on branch operations, and provide guidance for improving branch operations quality.

• Provide guidance and on-the-job training to the department and branch operation staff, assist them in related assignments.

• Implement risk related projects which can facilitate the risk management process for both branch and operational activities.

 Job Requirements:

• University graduate in banking or related disciplines is preferred.

• Minimum 3 years of banking experience, with at least 2 years' experience in setting up controls measures in branch operations and back office.

• Experience in formulating the branch control checklist and conducting regular checking to ensure that the staff adheres to the branch operating procedures.

• Good understanding on branch operational procedures, banking products and services.

• Familiar with banking regulations and requirements, as well as the Bank’s internal policy.

• Good analytical, communication and inter-personal skills with strong risk control sense, able to work independently.

• Good command of written and spoken English, Cantonese and Putonghua., as well as good reporting and writing skills.

• Candidate with project management experience is preferable.

• Conversant with MS Office such as Word, Excel.