Hostess/Host - All Day Dining

Mandarin Oriental, Hong Kong is looking for Hostess/Host to join our Food & Beverage team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

About the job

Based at the Mandarin Oriental, Hong Kong within Food & Beverage Division in Hong Kong, the Hostess/Host is responsible for greet & farewell the guests with a friendly, warm and pleasant appearance, to responsible table arrangement for the reservations and the request of guests accordingly. The Hostess/Host reports to the Restaurant Manager.

As Hostess/Host, you will be responsible for the following duties:

• Handle restaurant reservations and enquiries
• Meet and greet guests in a professional manner
• Maintain and update daily record and statistics and file all relevant memorandums and correspondence properly
• Perform other administrative tasks such as typing menus, drafting letters and facsimiles of confirmation
• Prepare restaurant seating plans and allocate tables
• Assist Waiters/Waitresses for certain tasks during the service

As Hostess/Host, we expect from you:

• Formal training from VTC/ IVE/ Technical Institute
• At least 1 year of relevant working experience in hotel
• Excellent command of English and Cantonese
• Initiative and Good Customer Service Skills

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Health & Colleague Wellness. Finding the right worklife balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

We’re Fans. Are you?