Night Manager (5-Day Work Week)

Job Responsibilities:

• Monitor in daily operations of front office and guest services
• Manage and supervise front desk staff and maintain quality of services
• Act as overnight shift in-charge to handle all guests’ queries and complaints
• Coordinate and assist with hotel departments to ensure smooth operations at all hours

Job Requirements:

• Degree or Diploma holder in Hospitality Management
• Minimum of 5 years’ relevant experience in hotel’s front office of which 2 years at supervisory level
• Mature, service-oriented and well-organized
• Good communication, interpersonal skills and supervisory skills
• Overnight duty is required