Full-time / Part-time Customer Service Ambassador

Responsibilities:

• Welcome customers and handle general enquiries professionally
• Assist customers with the account opening process
• Guide customers in using online and mobile account opening services
• Verify and organize customer documents
• Provide a high level of customer service and support
• Support the daily branch/store operations and administrative tasks
• Support promotional and customer engagement activities as required

Requirements:

• HKDSE graduate or above
• Good communication and customer service skills
• Proficient in mobile applications, WhatsApp, WeChat, and other social media platforms.
• Proactive, responsible, and strong team player with a positive attitude
• Good command of spoken and written English and Putonghua; Cantonese is preferred
• No prior financial industry experience required. On-the-job training will be provided        
• Experience in banking, securities, financial services, retail, or customer service industries is an advantage

Working Hours:

• 2 to 6 days per week
• 4 to 8 hours per day
• Includes Saturdays, Sundays, and public holidays
• Flexible work schedules available
• Preference will be given to candidates who can commit to long-term part-time positions
• Full-time permanent employment opportunities may be considered for suitable candidates