Manager / AVP, Branch Management (Branch Operations Support)

Chong Hing Bank

Job Responsibilities:

Support Team Head to implement general branch operation and control process to meet external / internal requirements.
Provide support to branch and resolve their issue on daily operations and services
As keyman to oversee UAT in respect of branch operations, including but not limited to test case preparation and execution, requirements traceability, defect reporting & tracking as well as sign-off assistance.
Support the lead Project Manager in organizing, executing and tracking project deliverables.
Act as administrative and operational backbone of the project team, ensuring timeliness are met, documentation is up-to-date and communication flows smoothly among different stakeholders.
Develop and maintain appropriate controls and risk management to ensure compliance with relevant statutory and regulatory obligations and P&P of the Bank.
Continuous review to identify new and emerging risk within respective supervising areas.
Liaise with the Compliance Department to review and assess adequacy of relevant compliance controls.
Make appropriate escalation of risk reporting in line with organizational procedures.
Process other ad hoc duties assigned by the supervisor.

Job Requirements:

University graduate in Banking & Finance, Business Administration or related discipline,
Minimum 5-year banking experience in branch project ordination or administration,
Sound knowledge of branch operations and controls in retail banking,
Good command of both spoken and written English and Chinese. Fluent Putonghua is preferred.
Proficiency in MS Office Applications and Chinese Word Processing

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