[Southern District] Assistant Manager (The Hong Kong Cricket Club)

The Hong Kong Cricket Club

Established in 1851, The Hong Kong Cricket Club (HKCC) is the oldest cricket club in Hong Kong, currently serving over 2,400 active members. Beyond world-class sports facilities, we offer exceptional multi-concept dining venues, comprehensive social amenities, and top-tier hospitality experiences.

We are seeking a highly accomplished and driven professional to join our food and beverage leadership team at our historic Wong Nai Chung Gap premises.

Position: Assistant Manager

About the Role

An exceptional leadership opportunity has arisen for a refined and proactive Assistant Manager to oversee high-volume, multi-outlet food and beverage operations. Reporting directly to the F&B Management team, you will play a pivotal role in driving daily floor performance, optimizing service standards, maintaining financial profitability, and mentoring a multi-cultural front-of-house team across our prestigious clubhouse venues.

Key Responsibilities

• Operational Leadership: Oversee daily front-of-house operations across multiple outlets, ensuring seamless service execution, effective floor logistics, and uncompromising commitment to high-end hospitality standards.
• Team Management & Development: Lead, motivate, and mentor outlet captains, supervisors, and service staff. Foster a culture of excellence, clear communication, and consistent training across all operational shifts.
• Guest Experience & Member Relations: Act as a prominent and engaging host on the dining floor, cultivating strong relationships with club members and guests while resolving guest feedback with utmost poise and professionalism.
• Financial & Cost Control: Assist in driving revenue growth through effective upselling, beverage programming, labor control, inventory management, and floor cost optimization.
• Administrative & Cross-Departmental Support: Manage staff scheduling, POS system administration, and stock replenishment while coordinating closely with the Culinary, Events, and Maintenance teams to ensure smooth daily flow.

Requirements

• Experience: Minimum 5 years of supervisory or management experience in high-end restaurants, luxury hotels, or prestigious private membership clubs.
• Language Proficiency: Native or fluent command of spoken and written English is essential. Good command of Cantonese and/or Mandarin is highly preferred to communicate effectively with members and staff.
• Industry Expertise: Deep understanding of Western fine dining service, wine and beverage operations, banquet/event logistics, and front-of-house administrative workflows.
• Leadership Skills: Proven floor presence with strong problem-solving capabilities, high emotional intelligence, and the composure to manage high-volume meal periods smoothly.
• Professional Grooming: Exemplary personal presentation and a dedication to maintaining top-tier service standards.

What We Offer

• Competitive Remuneration: Attractive monthly salary (commensurate with experience) + $400 monthly transport allowance + Year-End Discretionary Bonus + Member Laisee.
• Work-Life Balance: 6 rest days per month + 14 days annual leave + Statutory Holidays + Paid Birthday Leave.
• Comprehensive Healthcare: Medical and Dental Insurance coverage.
• Superior Benefits: Enhanced MPF contribution scheme (Employer contribution starting at 7% for the first 3 years), daily complimentary duty meals, festive gifts, staff trips, annual flu vaccinations, and international training opportunities.
• Career Growth: Clear career progression and leadership development within an iconic hospitality organization.