Customer Experience Designer (1 Year Contract)

What you will be doing:

•Cover all local digital initiatives screen designs – including journeys covered in HD

•Group adoption and local benchmarking

•Vendor management

•Support MO Dotcom revamp work

Who are we looking for:

•University graduated, preferably in Design, Computer Science, Multimedia, or a related field

•5-8 years of UXUI design experience in Banking, FinTech or Insurance

•Able to translate macro business goals into design strategies, defining UX key performance indicators (KPIs), and driving the product book of work

•Designing, governance-checking, and scaling multi-platform enterprise design systems (Web, iOS, Android) across Asian markets

•Setting frameworks for user research planning, usability testing, behavioral analytics, and translating these qualitative/quantitative data insights into iterative changes

•Advanced mastery of industry tools like Figma, Sketch, Lottie and Jira. Hands-on familiarity with integrating Generative AI / AIGC workflow into design lifecycle is a plus