Front Office Administrator

Hyatt Centric Victoria Harbour Hong Kong is an abiding big family thronged with fueled enthusiasts! Care is at the heart of our business; we care for people so they can be their best!

Responsibilities

• Review the on-day room assignment
• Review and manage the room inventory
• Manage and pre-block the room for special request
• Handle the communication channels (including telephone calls, Teams, WhatsApp message, etc.) from other department
• Handle express check out
• Pre-assign the rooms for the future booking
• Perform ad-hoc duties as assigned

Qualifications

• Degree / Diploma holder in hotel management or related discipline
• 2 years of relevant experience in hotel is preferred
• Familiar with Opera system will be an advantage
• Result oriented, team player, self-motivated and can work under pressure
• Good command of both spoken and written English and Chinese