Assistant Specialist (Employee Benefit Claims) (5-month Contract)

Responsibilities:

• Assess and process medical claims according to company's claims guidelines.
• Arrange disbursement of reports and payments on claims settlement.
• Provide administrative support to group medical / life clients through correspondence handling
• Reply enquiries from agents, brokers and customers in a timely manner
• Cooperate with other teams to meet the deadlines and expectation of services
• Ensure accuracy and review the procedures for continuous improvement
• Ensure claims are processed within company service standard.

Qualifications:

• DSE / Form 5 or above
• At least 1 year of working experience in insurance industry, preferable with experience in employee benefits
• Knowledge of the AS400 system
• Good interpersonal skill with service attitude, numeric sensitive and attentive to details.
• Good command of both spoken and written English and Chinese & PC skills.