Bell Captain

We're searching for a Bell Captain to delivery of guest requests and enquries to ensure complete guest satifaction.

A little taste of your day-to-day

Every day is different at IHG, but you’ll mostly be:

• Assist Chief Concierge to maintain a smooth operation and ensure all report are accurate and up to date
• Monitor daily performance and offer proper training and guardians to subordinate
• Handle guest enquires tactfully, efficiently and complies with the Hotel policies and procedures
• Actively promote the services, facilities and standards of the hotel at every opportunity, and uphold its image at all times

What we need from you

• 5 years’ relevant experience in similar capacity with 2 years’ supervisory experiences
• Certificate or above in Hospitality or relevant discipline
• Good command of English, Mandarin and Cantonese
• Basic knowledge of computer operating systems
• Excellent customer services interpersonal skills
• Service oriented, proactive and a team player
• Candidate with less experience will be considered as Concierge Ambassador