Director, CFCR, Wealth & Retail Banking, Hong Kong

Job Responsibilities

•    A key member of Hong Kong CFCR team with focus on WRB Coverage, aligning this to the vision and strategy of the function, the Enterprise Risk Management Framework (ERMF), and delegation of authority documents where relevant
•    Work with the other team members in CFCR in the implementation of Compliance, Conduct and FCC policies and procedures for WRB to the extent the processes have been identified as owned by the CFCR function, in line with the Group’s process universe as set out in the Group Operational Risk Framework, including activities within the processes owned by the CFCR function which are hubbed or outsourced.
•    Insofar as they relate to compliance, financial crime and conduct risk, responsible for providing details of developments giving rise to a material risk that serious regulatory breaches or breaches of risk tolerances (as agreed by the Board from time to time) may occur and notifying any such breaches to internal stakeholders and regulators if applicable.  
•    Implement the vision, strategy, direction and leadership of CFCR team, consistent with CCO’s vision and strategy for the CFCR function and in support of the Bank’s strategic direction and growth aspirations.
•    Promote the culture and practice of compliance with CFCR standards (including conducting business within regulatory requirements, and to high ethical standards) within the Bank and embed a Here for good culture and the Group Code of Conduct;
•    Establish close links with CFCR colleagues in the country and the Group and partners leading other Client segments and/or Product Groups to achieve common platforms and work plans, implementing a One Bank approach to covering all Clients.
•    Support WRB business, particularly in Digital Banking space arising from the fast-growing and rapidly evolving business and regulatory environment. This includes but is not limited to AI initiatives, digital and VA related projects etc.
•    Input to Country Business operating model design of relevant Compliance, FCC and business processes
•    Develop a comprehensive understanding of the business model and strategy in order to provide substantive oversight support and challenge in order to enable appropriate and sustainable CFCR outcomes.
•    Build and maintain an effective and constructive relationship with all key business and functional stakeholders that is based on trust, capability and integrity, providing timely, responsive and quality conduct, financial crime & compliance-related advice and guidance to enable the business and functions to meet/ achieve their strategic tactical objectives.
•    Provide advice, analysis (and challenge when appropriate) in relation to the WRB including product design, new business initiatives, bespoke projects, remedial activities (including nature, scale and rigour of past business reviews), and transactional advice.
•    Provide robust challenge to senior management and all relevant business stakeholders where activities are outside risk tolerance/ appetite, escalating as necessary, until appropriate oversight and ownership is achieved including actions and plans to address any remedial action needed to come back within risk tolerance/ appetite.

Skills and Experience

•    Investigations
•    Compliance Policies and Standards
•    Compliance Advisory
•    Compliance Review and FCC Assurance
•    Compliance Risk Assessment
•    Regulatory Liaison
•    Manage Projects / Changes

Qualifications

Education
•    A recognised university degree or professional qualification in Law / Finance / Accounting / Business or related discipline
Training
•    Minimum 8 years of relevant compliance experience working within financial services industry
•    Sound knowledge of rules, regulations and statutory requirements of Hong Kong Monetary Authority and/or other regulatory bodies such as Securities and Futures Commission
•    In-depth Industry Knowledge in retail banking, particularly in Digital Banking
•    Effective communications skills (written and spoken)
•    Strong analytical skills
•    Good interpersonal skills and a team player
•    Good judgement 
•    Ability to work under pressure
•    Independence and robustness
•    Personal authority, integrity and ethics
•    Professional Accreditation such as Enhanced Competency Framework (ECF) under the HK Institute of Bankers (HKIB) would be an advantage