AVP, Senior Product & Channel Manager - Channel Team (Transaction Banking)

Job Summary

We are seeking a dedicated and experienced Transaction Banking Channel Manager / AVP to support product and channel development across Hong Kong and Macau. This role focuses on driving digital and connectivity initiatives for transaction banking solutions, including API, Host-to-Host (H2H), SWIFT FileAct, and Virtual Account solutions.

The ideal candidate will bring at least 5 years of relevant experience, strong business analysis capabilities, and a proactive mindset, with the ability to operate effectively in a fast-paced, cross-functional environment.

What you will be doing:

• Collaborate with IT, Operations, Risk, Compliance, and Implementation teams to gather and document business requirements for cash management and digital connectivity solutions (API, H2H, SWIFT FileAct, Virtual Accounts)

• Develop user stories and functional specifications to support product enhancements and system builds

• Coordinate User Acceptance Testing (UAT) to ensure solutions meet business and client requirements

• Work closely with regional teams, including Singapore Agile squads, to align on delivery and ensure successful implementation across Hong Kong and Macau

• Manage and enhance transaction banking channels, focusing on API, H2H, SWIFT FileAct, and Virtual Account offerings

• Analyse existing products and channels, driving continuous improvement based on client feedback and market developments

• Ensure compliance with Hong Kong and Macau regulatory requirements in all product and channel initiatives

• Act as a bridge between business and technology teams to ensure clarity and alignment throughout project lifecycles

• Conduct market research on digital banking, connectivity solutions, and industry trends

• Provide subject matter expertise and training to internal stakeholders on system capabilities and product features

• Support commercialization initiatives to drive adoption of digital channels and solutions

What we are looking for:

• Bachelor’s degree or above in Business, Finance, Technology, or a related field

• Minimum 5 years of experience in product management, business analysis, or channel management within transaction banking

• Hands-on experience with API, Host-to-Host (H2H), SWIFT FileAct, and Virtual Account solutions

• Experience supporting multi-market environments (Hong Kong and Macau preferred)

• Strong understanding of cash management products and digital banking channels

• Solid knowledge of regulatory requirements in Hong Kong and Macau

• Strong analytical, problem-solving, and stakeholder management skills

• Excellent communication skills, with the ability to work across business and technology teams

• Self-motivated, proactive, and able to manage multiple priorities in a dynamic environment