Administration Officer (BD & Reh)

Service: Senior Residence Services

Location: Happy Valley

VR Management Limited is a healthcare service management company under Chevalier Group to manage the Group’s portfolio of healthcare investments, including Ventria Residence (www.ventriaresidence.com), Hong Kong’s first private luxury Continuing Care Retirement Community and Ventria Rehabilitation Centre (www.ventriarehab.com), a private rehabilitation clinic focused on promoting wellness and longevity.

As a driving force behind our mission to enhance the quality of life for seniors, you’ll harness your creative genius to design and implement innovative and impactful marketing campaigns and contribute positively to the long-term development of senior living, elderly care and wellness industries in Hong Kong and the Greater Bay Area.

Our Mission

“To provide best-in-class care services so that our clients can lead progressive and engaging lives”

We are seeking enthusiastic problem solvers to join us in scaling our platform, to enhance the quality of life for elderly in Hong Kong through our senior living and outpatient rehab clinic operations. Our diverse and high-performing team comprises Medical and Nursing Care Professionals, Rehabilitation Specialists, Hospitality Professionals, Asset Management and Investment Professionals and more.

Job Summary

We are looking for a versatile and organized Administration Officer to join our team. This role provides administrative and operational support across scheduling, customer service, data management, reporting, purchasing, and office administration functions.

Responsibilities

• Manage case bookings, appointment schedules, and visit arrangements
• Maintain databases, attendance records, and generate regular statistical reports for management
• Handle enquiries via hotline, WhatsApp, and coordinate walk-in or scheduled visits
• Support the preparation of presentations, reports, and meeting materials
• Monitor consumables, marketing inventory, and office supplies
• Support purchasing activities, vendor coordination, and administrative documentation
• Maintain accurate records and filing systems
• Perform general clerical and administrative duties as assigned

Requirements

• Bachelor's degree in any discipline
• Minimum 2 years of relevant experience in administration, customer service, or operational support
• Strong organizational and time-management skills
• Good communication and interpersonal skills
• Detail-oriented with a strong sense of responsibility and able to work independently as well as part of a team
• Proactive multitasker who enjoys a mix of data management, customer service, and operational coordination
• Proficiency in Microsoft Office applications (Word, Excel, and PowerPoint) and AI productivity tools
• Good command of written and spoken English and Chinese (Cantonese and Mandarin)

Benefits

• Year End Bonus
• Medical Insurance
• Education Allowance
• Paid Annual Leave
• Paid Sick Leave
• Paid Marriage Leave