Retail Banking Officer - Hong Kong Business

We are currently seeking a high calibre professional to join our team as a Retail Banking Officer - Hong Kong Business. 

In this role you will:

• Work with our customers to provide answers and proactive solutions to enquires, to recommend suitable financial products and banking services to meet their needs
• Deliver industry-leading professional customer service
• Proactively identify potential customers banking needs and refer customers to appropriate branch staff to provide banking solutions
• Assist line manager to provide an efficient, customer-focused sales and service environment in branch
• Multiple work locations available across branches in Hong Kong, Kowloon, and New Territories

• Secondary school graduate with a pass in 5 subjects for HKCEE or HKDSE including Math and Chinese or English, equivalent or above 
• Flexibility to work on a rotating shift covering weekends and public holidays with a five-day working week 
• Banking or financial service industry experience preferred
• Insurance licensed is preferred
• Good interpersonal and communication skills
• Highly driven and a desire to succeed in a dynamic environment
• Fluency in Cantonese, English and ideally Putonghua
• Recent graduates with part-time banking / customer service experience are also welcome
• Holder of relevant insurance and investment licenses and compliance with related Continuing Professional Development (CPD) requirements