Assistant Branch Manager B1 B0 - Hang Seng Bank (HK)

Some careers have more impact than others.
 
If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.

Retail Distribution – Branch Network

Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With more than 255 branches and service outlets, including around 50 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population, offering an extensive range of products.

Primary location shows in a job posting does not refer to work location, the branch placement is subject to the final decision by RSS Management

We are currently seeking a high caliber professional to join our branch network as Assistant Branch Manager B1 B0.

Principal responsibilities

• Support the Branch Manager on the daily operational management of the branch
• Develop and manage a sales and service team to achieve the business objectives
• Contribute to cost control through effective resources management and cost control initiatives
• Ensure excellent service delivery and efficient operation
• Accountable for branch appearance and maintenance
• Communicate policies, governance procedures, practices and standards to branch staff

Requirements

• Secondary education or above
• Proven  retail banking experience, with sound knowledge in banking operations
• Good communication, interpersonal and organizing skills
• Strong self-motivation and drive to succeed, with ability to work under pressure
• Proficiency in both English and Chinese
• High level of customer centricity mindset with dedication to deliver exceptional quality services for customers

The employment is subject to Mandatory Reference Checking Scheme (MRCS) as per regulatory requirement. For details, please refer to Mandatory Reference Checking Scheme Phase 2 | The Hong Kong Association of Banks.