Assistant Restaurant Manager

We’re searching for a new Assistant Restaurant Manager confident in delivering unforgettable experiences through a warm welcome, inspired recommendations and seamless service.

A little taste of your day-to-day

Every day is different at IHG, but you’ll mostly be:

• To be responsible for the smooth running of the restaurant and maintaining a consistent standard of service.
• To supervise all subordinates, making sure all delegated duties are being carried out in a professional and efficient manner.
• To conduct F&B outlets briefing to ensure the operation, events and etc. are professionally carried out.
• To be accountable for maintaining cordial collaboration with the kitchen and stewarding department.
• To provide training for service staff, monitor their progress and evaluate their performance.
• To promote teamwork and positive attitudes among staff; attend to grievances of staff, counsel and motivate them when necessary.
• To socialize with guests, promote sales, and gain feedback from patrons regarding the services and products provided.
• To be responsible for handling guest complaints and comments.
• To assist and support his subordinates all the time, and provide direction and guidance to them whenever required.
• To perform any other duties as assigned by supervisor.
• Find ways of maximizing and increasing sales and/or yield.

What we need from you

• A recognized higher certificate or High School Graduate in relevant discipline or equivalent.
• Minimum 4 year relevant experience in Food & Beverage industry and 2 years at managerial level.
• Good command of both spoken and written English, Chinese and Mandarin.
• Good interpersonal skills, outgoing with strong leadership and team building skills.
• Strong manpower planning and training skills.
• Good communication skills.
• Proficiency in the use of computer application software.