Front Desk Officer (5-day work week)

Job Responsibilities

• Responsible for daily administrative duties of Front Office Department
• Manage daily trace report / room change / due out reports / express check out service / billing report
• Handle Front Desk in-coming and out-going e-mail
• Handle Front Desk monthly report
• Handle Front Desk incoming telephone call enquiry
• Ensure all guest information are input correctly

Job Requirements

• 1 - 2 years relevant experience in a star hotel / serviced apartment
• Degree or diploma holder in hotel management or related discipline
• Good command of spoken English & Mandarin
• Familiar with the Opera Cloud system
• Able to work in Overnight shifts
• Good communication and interpersonal skills
• Pleasant and outgoing personality