Manager / Assistant Vice President, Business Management Office (Branch Network)

Responsibilities:

• Provides business management support in Branch Network, such as assisting in strategic planning, operations support, resources management (including manpower and financial resources management), risk and governance, etc.
• Support as the liaison with other control/support departments as well as other business units.
• Support the Branch Network in operating efficiently and meeting regulatory requirements.
• Support the development and execution division development plans, including contributing to key performance indicators (KPIs) and supporting strategic initiatives.
• Assist in forecasting, budgeting, cost control, and financial reporting for the division, and analyze business performance metrics and market trends.
• Coordinate day-to-day operations, streamline workflows and internal processes, manage internal communications, and collaborate with other departments to ensure smooth operations and system optimization.
• Support change initiatives, coordinate business continuity planning (BCP), and manage division projects to ensure timely delivery and effective outcomes.
• Consolidate data, generate management reports and actionable insights for decision-making, and maintain documentation such as divisional manuals, standard operating procedures (SOP) to ensure accurate tracking and reporting.
• Execute any ad hoc duties/tasks as assigned.

Requirements:

• Degree holder or above in Statistics, Mathematics, Analytics or Business Analytics or Information Technology related discipline.
• Minimum 7 years of experience in data analytics on customers, preferably in Banking, Financial Services or FinTech industry.
• Proficiency in big data / machine learning / predictive modelling using SQL, SAS, Python or other analytical tools for model development.
• Good interpersonal skills with strong business sense so as to communicate analytical subjects effectively with various business units including non-technical counterparts.
• Excellent stakeholder management skills
• Strong analytical / project management skills.
• Good command of both written and spoken English and Chinese. Knowledgeable on Mandarin is a plus.
• (Candidates with less experience will be considered for the position of Manager)