Smart Senior (CSO)

We are currently seeking a high calibre professional to join our team as a Smart Senior (CSO).

In this role you will: 

• Greet and welcome all of the customers
• Provide counter service at community counters
• Direct customers to the appropriate service counter or staff member, and promote the usage of self service banking terminals
• Answer general customer enquiries
• Carry out ad hoc administration tasks as required

To be successful you will need: 

• Experience in counter or branch operations much preferred
• Service oriented approach and with the capacity to maintain a cheerful, positive and enthusiastic attitude
• Fundamental level of computer literacy
• Strong interpersonal and communication skills
• Basic verbal proficiency in English and Cantonese, with knowledge of Putonghua preferred