(Senior) Business Banking Manager, Commercial Banking Cash

What you will be doing:

• Acquire New-to-Bank clients to SME segment

• Act as the single point of contact, managing the end-to-end KYC process

• Conduct customer due diligence, AML assessment, FATCA and CRS in accordance with regulatory requirements

• Achieve individual business targets and contribute to the performance of the team

• Proactive connect with key contact persons from channels for business expansion

• Timely communication with clients regarding inquiries on know your customer requirements

• Client experience management via handling of customer inquiries with timely response

• Able to handle complex NTB application, e.g. complex structure, NBFI, SCC, PEP, etc.

What we are looking for:

• Bachelor’s degree in Business, Finance or related disciplines

• Minimum 2-5 years SME banking experience in customer relation management is preferred

• Good interpersonal and communication skills

• Proactive, sales and result oriented

• Proficiency in spoken and written English and Chinese (including Mandarin)

• Candidate with less experience will be considered as Assistant Business Banking Manager