Vice President, Network Infrastructure

Responsibilities:

• Perform 7 x 24 support, administration and implementation on IT network (data & voice) and security systems of the bank according to defined policies, processes and procedures
• Follow change control procedure to execute the network change but not limited to configure routing and switching equipment, hosted IP voice services and firewalls in a timely manner
• Implement new solutions and improve resilience of the current environment
• Secure network systems according to IT security policy
• Participate in project management implementation process
• Maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with Network Team Lead on network optimization
• Undertake data network fault investigations in local and wide area environments
• Report network operational status by gathering and prioritizing information and managing projects
• Upgrade data network equipment to the latest stable patch releases on regular basis
• Liaise with project management teams, third-line engineers and service desk engineers on a regular basis
• Keep close communication with customers via email and phone for initial requirement capture.
• Perform helpdesk hotline support (if required)

Requirements:

• University graduate in Computer Science or Information Technology related disciplines
• Minimum 5 years relevant experience in infrastructure administration and support, preferably in financial institution
• Familiar with the following platforms / systems : LAN & WAN, Telephony Systems, Network Monitoring Tools and Security Products (e.g. Cisco routers, Cisco/Huawei switches, Avaya PABX, WFO, Checkpoint/Juniper/Cisco Firewalls/F5 Load Balancer)
• Experience to support VDI or Huawei SDN is an advantage
• Self-initiated to deliver excellent services
• Ability to work independently and under pressure with integrity
• Positive attitude with high sense of responsibility and can-do spirits
• Good analytical & communication skills