Assistant Payment Manager

Job Responsibilities

To ensure the maintenance of quality standards and delivery requirements of the payment transactions processed by the team members

•    Authorize and monitor payment transactions are executed in a timely, efficient and accurate manner.
•    Suspense account reconciliation and monitoring.
•    Open item investigation and clearance 
•    Govern and monitor processing hubs operate properly according to process procedures and Bank’s Policy
•    Enforce proper control to ensure operations are in compliance with the established audit and security procedures.
•    Contribute to increased efficiency by identifying opportunities for improvement of workflows and operating guideline.   
•    Handle ad hoc projects such as system enhancement, define user requirements, conduct user acceptance test etc.
•    Handle ad-hoc duties as instructed

Skills and Experience

•    Payment Transaction Processing
•    Risk and Control
•    Payment knowledge
•    Exception case handling 

Job Requirements

•    Sound knowledge of banking law and practices
•    Experience in payment operations and customer service.
•    In depth knowledge of local and international payment methods and settlement arrangements. 
•    A thorough understanding of SWIFT 
•    Sound knowledge of foreign exchange, Agency Arrangement and relevant banking regulations. 
•    Knowledge of the business practice and standards of the Overseas Group offices and correspondents.
•    Thorough understanding of the functionality of the payment systems.
•    Good interpersonal skills. Ability to maintain a good professional relationship with external and internal contacts.
•    Excellent communication and interperonsal skills, including both spoken and written Cantonese and English.