Digital Product Specialist (PM/BA, Internal Systems)

Job Responsibilities

• Lead the full product lifecycle for internal systems — from concept development, business requirements, design coordination, development support, UAT, launch to post‑launch monitoring 

• Ensure solutions across internal systems and their touchpoints with customer-facing digital channels are delivered with quality, speed and business alignment

• Understand business workflows, operational challenges and user pain points through interviews, research and data analysis

• Translate insights into structured requirements, workflow diagrams, functional specifications and system enhancement recommendations

• Work closely with business users, operations teams, UX/UI designers, developers and vendors to ensure aligned and seamless delivery. Participate in technical and solution‑design discussions, validating system logic and feasibility

• Plan, prepare and execute UAT for internal system enhancements. Identify issues, manage defect resolution, verify fixes and ensure solutions are deployment-ready

• Monitor system performance, user behaviors and workflow metrics to identify improvement opportunities

• Proactively recommend enhancements to automate processes, reduce turnaround time and strengthen back-office effectiveness

• Keep updated with workflow automation, internal system technologies, business process tools, digital transformation practices and emerging FinTech innovations

 Job Requirements:

• Degree in Business Administration, Marketing, Information Systems, Human‑Computer Interaction (HCI), or related disciplines

• 1 year of working experience in digital products, system implementation, PM/BA roles, workflow design, UX or related fields (experience in banking/finance is a plus but not required)

• Experience in internal systems, backend applications, workflow or operational platforms, working with developers, UX/UI teams, or data teams is an advantage

• Strong analytical mindset with the ability to translate business workflows into clear system or product requirements

• Passion for digital innovation, workflow automation and FinTech

• Excellent communication, interpersonal and coordination skills

• Excellent command of both written and spoken Chinese and English

• Proactive, curious, open‑minded and a strong team player

• Fresh graduate and IANG visa also welcome 

• Candidates with more experience will be considered for the role of Senior Specialist, Digital Business

We Offer:

Remuneration Package

• Competitive Basic Salary

• Double Pay

• Performance Bonus

Paid Leaves

• Annual Leave

• Birthday Leave

• Family-Friendly Leave

• Recreation Leave

• Marriage Leave

• Maternity Leave

• Paternity Leave

• Compassionate Leave

Healthcare Programs

• Life and Accident Insurance Scheme

• Medical Benefits 

Staff Learning Subsidies and Development

• Comprehensive on-the-job training

• Learning Sponsorship

• Personal development and growth opportunities

Company Activities and Gathering

• Diversified Interest Classes

• Company Outing 

• Sponsored Gathering 

• Marathon Running

Interested parties please send your CV indicating your current salary, expected salary and availability to Human Resources Department, by email via clicking the “Quick Apply” button

(Personal data collected will be treated in the strictest confidence and will be handled by authorized personnel for recruitment-related purposes only. Applicants who do not hear from us within 3 months may consider their application unsuccessful and their data will be destroyed within 24 months of receipt.)