銀行客戶服務主任 - $22k / 觀塘區

Responsibilities:

• Handle phone enquiries and complaints from Corporate Banking Customer
• Resolve customer complaints and urgent matter via phone
• Conduct contact center administrative work when necessary
• Understand customer needs and recommend appropriate solutions

Job Requirements

• Higher Diploma or above
• Fluent in both spoken and written in Chinese and English;
• Mature with a positive attitude, resilient, self-motivated and a strong desire to deliver exceptional results with great attention to accuracy and detail.
• Immediate available is highly preferred

Schedule:

Monday to Sunday (5days per week)

08:30 - 23:00 (9hrs per shift)

*14:00-23:00 with Shift Allowance

Working Location: Kwun Tong

Job Types: Full-time, Contract (til year end), Contract Renewal