Assistant Restaurant Manager

Mandarin Oriental, Hong Kong is looking for an Assistant Restaurant Manager to join our F&B Service team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

About the job

Based at the Mandarin Oriental, Hong Kong within F&B Service Division in Hong Kong, the Assistant Restaurant Manager is responsible for assisting the Manager on daily operation, monitoring  and supervise the general colleagues, assist the Manager on business marketing planning, organize special events, achieve the financial target, take a role in the absence of Manager.  The Assistant Restaurant Manager reports to the Restaurant Manager.

As Assistant Restaurant Manager, you will be responsible for the following duties:

• Advise the Manager on discussions with Chefs to produce menus and promotion programme
• Inspect the front and back areas and make sure all is always impeccable
• Keep strict control of all security matters, especially the keys of the storeroom, restaurant and colleague drawers
• Build up positive rapport with the heads of other outlets
• Control the quality of food and beverage served
• Handle complaints from guests and colleagues
• Responsible for the control of disciplinary procedures and ensure the hotel’s standards are achieved
• Organize and follow through the training and daily meetings with all staff
• Arrange the hygiene and fire precaution lectures
• Maintain a tight financial control in all areas relating to the budget
• Maintain par stock of all items as agreed and ensure breakage and wastage are kept to the absolute minimum
• Review short term variance of cover sales and labour costs by meal periods.

As Assistant Restaurant Manager, we expect from you:

• Minimum 3 years’ working experience in similar capacity in Western cuisine / Bar area of hotel Food & Beverage, preferably in luxury hotel
• Excellent managerial and interpersonal skills
• Passion in customer service and hospitality industry
• Able to work under pressure
• International exposure will be an advantage
• Excellent communication skills and fluent in Cantonese and English, knowledge in Putonghua is a plus.