Business Analyst - E-Business

Responsibilities:

• Provide strategic objectives and support requests on any system and product development including new product development, enhancement, bug fix, and regular maintenance. Leverage AI insights to identify opportunities for enhancing user experiences.
• Formulate user requirement and project plan by developing strong relationships with internal stakeholders to understand the need of users, the industry landscape, and regulatory requirements.
• Organize regional and local working group sessions and meetings with different internal departments and external vendors
• Liaise and co-ordinate with vendors and business partners on user requirement and monitor the development progress in terms of timelines and budgeting
• Conduct user testing on online trading platforms including web and mobile applications and other related systems
• Report on the progress of projects to internal stakeholders and management
• Support other operations under E-business including market intelligence, data analytics and other marketing related operations
• Explore the use of AI technologies (e.g., LLMs, AI Agents, and RPA) can automate and upgrade workflows, aims to reduce manual work or enhance efficiency

Requirements:

• Bachelor Degree in Computer Science/eCommerce or related discipline
• 3-5 years’ related work experience in eCommerce/IT/Marketing
• Candidates with experience in project management especially in Banking /Finance Industry is definitely an advantage
• Detailed minded, analytical and with strong and creative problem-solving skills
• Experience working with AI-powered tools (such as Copilot, Gemini, Claude or data analytics platforms like Tableau/Power BI with AI integration) is a plus.
• Excellent command of written and spoken English, Cantonese and Mandarin
• Effectively using AI is preferred