Senior Guest Engagement Officer (Senior Front Desk Agent) 高級賓客體驗主任[5 day-work week]

Do you excel in…
Assisting in administering Front Desk functions and carry out procedures, ensuring welcoming and efficient work processes with exemplary services maximizing on-day performance in room occupancy and average daily rates.

Are you on the GO mode …

• Diploma in hotel management or hospitality training;
• Minimum 3 years' relevant experience in hotel front desk;
• Customer-oriented with good problem solving skills;
• Familiar with Front Office computer knowledge and operation;
• Fluent spoken English, Cantonese and Mandarin;
• Less experience will be considered as Guest Engagement Officer.